SUPPORT

Good systems come with a human door.

Whether you are mapping a catalog, onboarding a distributor, or working through an order, we will help you find the next clear step.

Getting started

Begin with a conversation about your brands, product diagrams, warehouse structure, and distributor network. We will help shape the first workflow around how your team already operates.

Catalog help

Need help with diagram conversion, callout mapping, product identity, or part-number structure? Our support team can help you establish a clean catalog foundation.

Orders & stock

Stock is managed at the warehouse level while catalog knowledge stays connected to the brand. We can help troubleshoot availability, order states, and shipping details.

Technical support

For access, integrations, or an issue in the workspace, contact the Partsy team with your account and a short description of what happened.